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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Emitting Color: Warm White / White
Battery capacity: 1 x 400mAh li-po battery ( built-in )
Power supply: USB DC 5V 1A
Diameter: 15cm/5.9 inch
Base Width: 10cm/3.9 inch
Cable Length: 1.3m/4.3ft
1x Hand-Knit Fairy Moon
1x USB Cable
We process orders between Monday and Friday and do not ship on weekends. Orders will be processed within 2 business days of ordering and shipped the following business day.
Please note: In situations where products are in high demand, processing time can take longer than 1-2 business days.
Shipping Method | Cost | Delivery Time* |
FREE Shipping |
Free | 7-14 Business Days (Worldwide) |
Priority Shipping & Handling |
$3.95 USD |
7-14 Business Days |
*Please note: These are estimated delivery times only, therefore, Celtic Serenity is not guaranteeing delivery dates.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which could cause delays in delivering your order.
Once your shipment confirmation email is sent, we will no longer to be able to change or correct delivery information. You, the customer, will void any replacements or refunds if correct shipment information isn't provided at time of shipment email.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
At Celtic Serenity we strive to ensure our customers are 100% satisfied with the product they have purchased from us. If for any reason, you are not satisfied with the order you have received, are having shipping or product issues, please contact us and our team will assist you right away.
For more information regarding returns please see our refunds & returns page.
Our team of advisers will assist you in English from Monday to Saturday from 9:00 am to 5:00 pm (Pacific Standard Time)
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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